👋 IT Graduate · Cybersecurity Specialization
Hi, I'm
Marcus Averia
Software Engineer · IT Support · Cybersecurity
📍 Seattle, WA
About Me
Who I Am
Information Technology graduate specializing in Cybersecurity — with hands-on experience in system troubleshooting, secure application development, and IT support environments.
IT Graduate · Cybersecurity Specialization
B.S. Information Technology graduate from Mapúa Institute of Technology with a specialization in Cybersecurity. I have practical experience spanning full-stack development, Active Directory management, IT helpdesk support, and QA testing — with a strong commitment to secure, reliable systems.
Security-Minded Developer
Strong foundation in authentication & access control, system hardening, vulnerability awareness, and secure coding practices across distributed systems and web applications.
Network Protocols
Familiar with IPv4/IPv6, BGP, OSPF, DNS, DHCP, MPLS, and subscriber provisioning. Exposure to network optimization, traffic shaping, and bandwidth management concepts.
Credentials
- Google Cybersecurity Professional Certificate — 2026
- Microsoft IT Support Specialist — 2025
- CompTIA A+ — Expected 2026
- Agile Project Management — Google, 2022
- Data Science Methodology — IBM, 2022
Projects
Previous Works
A curated collection of my best professional and personal projects — published, deployed, and delivered.
AccuDental
Full-stack dental clinic management system with YOLOv8-based tooth damage detection, secure auth, and data protection. Published at ICCCS 2025.
GovMark
Web-based local government benchmarking system for the Philippine DILG. Designed backend architecture and optimized database query structures. Published at HCI International 2024.
IT Helpdesk Ticketing System
Web-based IT support ticketing system for the Youth & Sports Development Department. Designed structured request tracking and user access flow to improve issue visibility and response efficiency.
My Journey
Experience
From internships in Manila to supporting operations in Seattle — here's how it all came together.
- Delivered professional front-desk support, handling inquiries and conducting facility tours
- Supported daily operations including member registration and event check-ins
- Maintained confidentiality of member information and coordinated with internal teams
- Delivered fast and friendly customer service in a high-volume, fast-paced environment
- Processed orders and handled cash/card transactions with accuracy
- Resolved customer concerns professionally to maintain a positive experience
- Provided frontline IT support to 100+ users — hardware, software, and connectivity issues
- Managed Active Directory: user accounts, permissions, and password resets
- Installed and configured workstations, printers, and peripherals
- Automated repetitive tasks using Python, improving support efficiency
- Assisted with Microsoft 365 support (Outlook, Teams) and user onboarding
- Performed manual testing on web applications to validate functionality and workflows
- Identified, documented, and tracked bugs to support product quality improvements
- Collaborated with developers to verify fixes and improve system performance
Academic Background
Education
Where it all started — the foundation behind the code, the certs, and the curiosity.
Mapúa Institute of Technology
- Thesis published at the 10th International Conference on Computer & Communication Systems (ICCCS 2025)
- Co-authored GovMark, published at HCI International 2024 — Springer
- Specialized coursework in network security, cryptography, and ethical hacking
- Hands-on research in image processing and machine learning (YOLOv8)
Get In Touch
Let's build something great
Send me a message — even just to say hi. I'm always open to new opportunities and collaborations.